How can I change the email address of my account?

Your account email is the address you use to sign in to ApexLOAD PRO. You can change it yourself in the app – you don't need to contact support.

1. Sign in and open Settings in the left navigation, or go directly to https://apexload.pro/app/settings.
2. In the Change Email card (directly below Change Password), type your new email address.
3. Click Update Email. A confirmation link is sent to the new address.
4. Open that email and click the confirmation link. Your address changes only after you confirm it.

Until you confirm, you keep signing in with your current address. So if you mistyped the new one, nothing is lost – just repeat the change with the correct address.

Good to know

• Your password stays the same; only the sign-in address changes.
• After confirming, always sign in with the new address – and use it for “Forgot password” too.
• Check your spam or junk folder if the confirmation email hasn't arrived after a few minutes.
• The new address must not already belong to another ApexLOAD PRO account. If it is in use, you'll see an error message.
• PRO subscribers: your billing record with our payment provider – and any invoices already issued – keep the address used at purchase. Let us know after the change (contact form) so we can update your billing details; otherwise your subscription may not be recognised when it renews.

If you no longer have access to the new address, or the confirmation link doesn't work, contact support and we'll sort it out with you.